Tag: install

Step by Step Simple Setup on a Polycom VVX 400 phone.

1. Press Home button.
2. Use D-pad below Home button to select Settings.
3. Dial 2 and enter password (default=456), press “Enter” soft-key.
4. Then dial 1, 5, 5 on the dial pad.
5. Press “Yes” soft-key.
6. After reboot press “Cancel” soft-key while you see “Starting Application”.
7. Hold down simultaneously 1, 3, 5 on the dial pad.
8. You will be prompted to enter the phone password which is the phone’s MAC address which is on the under side of the phone.
9. Use the Numeric and capital Alpha characters (not lower case alpha characters.
10. The phone will reboot again and we will now need to find the IP address of the phone.
11. Press the Home button after reboot and choose Settings option with D-pad again as in step 2 above.
12. Then dial 4, 2, 1 on the dial pad.
13. Make note of the full IP address to be used in bowser to access web interface of phone from your computer
14. When in front of computer open browser and type in the IP address in the address bar.
15. Click on Simple Setup in the top Polycom menu bar.
16. Expand the SIP Server menu and type in the server address you received from your service provider or IT department. They will give you the correct port number and it is usually 5060.
17. Expand the SIP Line Identification menu and type Display Name, Address, Authentic User ID as the extension of your phone.
18. Type the password provided by your service provider or IT department.
19. Last is the label that can probably be anything you want but to keep it consistent keep it the same as the Display Name.
20. Press the “Save” button at the very bottom of the Polycom web interface and you are ALL FINISHED!